PADI eLearning Performance Improvements

This June, PADI partnered with Akamai, a global leader in content and media distribution, to turbo charge the PADI eLearning® experience with cutting-edge server technology. People the world over have become increasingly accustomed to fast, high-quality, online experiences, and it’s vital that the dive industry continues to stand out in this ultra-competitive landscape.

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Akamai works with companies (including Apple, Verizon, Sony, Disney and Yahoo) who distribute massive amounts of content globally. Their vast network comprises 216,000 servers housed in data centers spread throughout 120 countries around the world. Somewhere in the region of eighty-five percent of the world’s Internet users are within a single network hop of an Akamai server.

They will host PADI eLearning courses in a local data center, which means that divers in London, Sydney or Hong Kong won’t have to wait for a US-based server, they’ll pull content locally. This dramatically speeds up eLearning course performance. Some users could potentially see a several hundred percent improvement in speed. The most notable improvement will be video load time.

This technology is deployed in the background and is now fully propagated around the world; you will experience the improvement immediately on login to any eLearning course.

More improvements are in store later this year when PADI will upgrade the Learning Management System (LMS) that powers eLearning. This will enable features such as mobile-first responsive design, which fully supports mobile devices, phones and tablets, including iOS devices which are currently only supported by the Touch product line. This upgrade supports larger video resolutions so that divers using eLearning products on a desktop or laptop computer can size video all the way up to full screen in most cases.  In addition, reduced file sizes will make PADI digital products load faster on mobile networks, and later in 2017, courses will run even when devices are not connected to the internet.

PADI eLearning courses will migrate to the new platform from late 2016 throughout 2017. Keep an eye out for details closer to the launch and make sure to let your divers (and potential divers) know about the state of the art learning experiences that await them.

Training Insights… Adventures in Diving Part 2: How easy is it to teach the theory?

How easy is it to teach the theory for these adventure dives?

Very! The easiest way to get started is to have your students register for Advanced Open Water Diver Online (PADI’s eLearning option) to get started immediately.

The web-based system will allow them to learn about seven of the most popular Adventure Dives via an easy to use, interactive online program. The program inclddes videos, audio, pictures and text, plus short quizzes to allow them to gauge their progress and review and correct anything they might happen to miss. This lets them move through the program efficiently and at their own pace.

The adventure dives included in the PADI Open Water Diver Online modules are:

  • Deep
  • Underwater Navigation
  • Night Diver
  • Peak Performance Buoyancy
  • Wreck Diver
  • Underwater Naturalist

They will also have access to an online version of the Adventures in Diving manual and can complete sections for other Adventure Dives as directed by you, the PADI Instructor.

The eLearning course will be available for one year from the time of course registration (though they will have permanent access to their online Adventures in Diving manual).

Once completed, you will be notified that the student has finished and they will be given an eRecord which they can print and bring with them to the dive center.

To finish, simply schedule sessions with your students to review their knowledge development before going on to complete their Adventure Dives.

Don’t forget to make use of the various marketing tools available to help promote Adventure Dives to new and existing customers. For information on the training requirements for teaching Adventure Dives contact [email protected].

PADI eLearning Pro-level Courses Available for Direct Purchase

Last month, diver-level eLearning courses became available for direct purchase by PADI Members. As of today, pro-level courses are available as well.

eLearning codes may be ordered from the online shopping cart or from your PADI Sales Consultant by phone or email. The part numbers you’ll need are listed below.

Type the part numbers into the search box of the online shopping cart, or click the Buy eLearning courses link in the center of the page.

New to ordering eLearning? View step-by-step directions on how to buy and use eLearning or Touch codes.

  • Buy PADI eLearning PADI ProsDive Theory Online
    (product no. 50011-3)
  • Divemaster
    (product no. 50500-3)
  • IDC online*
    (product no. 50016-3)

*  IDC online is available only to course directors and five star IDCs if ordering via the online shopping cart.

 

How To: Buy and Use PADI eLearning or Touch codes

Starting in January 2015, PADI Members may now purchase PADI eLearning® courses from the online shopping cart or from their PADI Sales Consultant. Student divers may continue to purchase eLearning courses from a dive center website, the PADI website, and order gift passes from padi.com.

Below are the steps for a PADI Member to purchase eLearning or Touch codes for their students. If you are ready to process an eLearning student, please scroll down.

How To: Buy and Use PADI eLearning or Touch codes

#1 Order an eLearning or Touch course from your PADI Sales Consultant or the Shop Online section of the PADI Pros Site. Codes may take up to one hour to appear on your account.

Important: due to laws governing minors on the internet, you will not be able to send a code to students younger than 13. Divers 10-12 should purchase the code from your website, or PADI.com.

#2 Log on to the PADI Pro’s Site and click Online Services –> Online Processing Center. Choose the new PIC Online if prompted.

PADI Online Processing Center

#3 Choose the applicable program:

eLearning (aka Open Water Certification Pak – Online)
Click on Available Code(s) under eLearning Registrations.

For Touch Registrations:

  • Equipment Specialist and any Open Water Touch codes purchased prior to 2015 will appear under Touch Registrations.
  • Open Water Touch purchases from 2015 or later (aka Open Water Certification Pak – Offline) will appear under Certification Paks.

#4 Select the course you’d like to send to the student.
By default, no codes are shown.  Manipulate the filters to reveal codes. For example:

  • Use the second filter, Filter By Level and choose Open Water
  • Then use the Filter By Purchase Date dropdown menu and choose Show All

eLearning

send PADI eLearning code
Open Water Touch (Open Water Premium)

PADI Digital Cert Pak Send Code How To
#5 To send a code, you’ll need to enter two pieces of information: the student’s name  and email.

How to send PADI eLearning Touch Code

Your student will receive an email with their Touch or eLearning access code and information on how to get started.

PADI Touch Registration email

 

The student will create a PADI “Single Sign On” account or login using existing credentials if they already have an account such as ScubaEarth or eLearning.

Problems?

Please check that you’re using a supported browser. Our website is designed to work with the most current versions of Internet Explorer, Chrome and Firefox.

Codes can take up to an hour to appear in the online processing center. In some cases, logging out of the Pros Site and logging back in is helpful.

For assistance purchasing an online course, contact your PADI Sales Consultant. For help with purchased codes, please contact PADI customer service at +44 (0) 117 3007234.

 

How To: Process a Student

#1 Start in the online processing center. Click on the Redeemed Code(s) button for eLearning or Touch as appropriate.

online processing center redeemed codes
#2 Utilize the drop down filters to locate your student…

locate PADI student using dropdown filters

… OR pull up their information using the access code the student received in their initial email. Or the PADI ID that appears on their course completion record. If the student did not purchase their eLearning or Touch product through you to begin with, this is the method you will use to process them.

PADI online processing center filters
PADI online processing center eLearning Touch student lookup

In either case, the student’s information will be pre-populated.

#3 The next step is to confirm the student’s contact information and upload a photo.

#4 Once this is done, click Continue Processing Selected Students.

PADI online processing center how to

#5 The last step is the familiar PIC Online interface. Add the cert location, date, etc and complete the process as normal.

Certify eLearning student How To PADI

PADI Refer a Friend 2014 – Promotional Overview

PADI Refer a Friend 2014

With the brand new PADI Refer a Friend campaign, PADI Divers who share their love of scuba diving with friends can receive exclusive offers – and their friends can share the benefits, too!

During the month of August 2014, the special offer will be $10US towards their next PADI eLearning course.

Tell your customers about the offer in your emails, newsletters, social media and website to encourage them to share the word about learning to scuba dive with PADI.

Here’s how it works in a nutshell:

Divers visit PADI’s Facebook page and click the ‘Refer A Friend’ tab. After liking PADI’s Facebook page, the diver clicks a link to share the special offer to their own Facebook wall. After sharing the promotion, the diver instantly receives their offer – currently, a promo code which will give them $10US off a PADI eLearning course.

Friends and family members of that diver who would like $10US off a PADI eLearning course can then re-share the deal and receive a code of their own… and so on and so on. 

Important details:

  • The special offer must be shared to the user’s Facebook wall via the Refer a Friend Facebook tab in order to receive the discount code
  • To promote Refer A Friend on your own Facebook page or eNewsletter use this smart URL: cu.pn/padi  
  • The eLearning discount is the first of three special deals that will be offered in the coming months.
  • eLearning gift codes and Scuba Review are not eligible for the $10US discount 
  • Coupon codes cannot be combined. The max discount per user is $10US
  • The coupon code will also be emailed to the address associated with the user’s Facebook profile
  • The $10US discount value is paid for by PADI

Refer a Friend – Step-By-Step Instructions

#1 Visit facebook.com/padi and click the Refer-A-Friend Tab

#2 The user must Like PADI’s Facebook page (if they haven’t already)

PADI Refer a Friend 2014#3 The special offer will be revealed and the user must share the special offer to their personal Facebook wall in order to receive the deal.

PADI Refer a Friend special offer

#4 The user agrees to the terms and conditions

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 #5 The user can add a personal message to their wall post

Share PADI Refer a Friend#6 Once shared to the user’s wall, a promo code will appear.  Each code can be used only once and it has a fixed expiration date. In the case of the eLearning promotion, the coupon must be redeemed during the month of August 2014.

PADI eLearning discount

#7 This promo code is displayed on screen and also emailed to the student. 

PADI Refer a Friend code#8 The code is used during the eLearning checkout process to redeem the $10US discount. If redeemed in a country outside the US, the value will be at parity with USD.

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Questions?

For issues redeeming the PADI eLearning code, please contact Coupsmart Support directly. 

For any other questions, including those specific to eLearning, please contact Customer Services – [email protected] or +44 (0)117 300 7234

Join the eLearning Avalanche

eLearning_header_image1

In 2007 PADI launched eLearning and since then the uptake has snowballed. It is now running at full speed down the mountain and to reap the increased revenue stream of new diver acquisition, and associated continuing education, you need to jump on board.

With so many consumers using the internet to educate themselves these days it follows that these people are a percentage of your future divers. They don’t want to wait for materials to begin learning. They want to learn online and learn now! These people have grown up using the Internet to read and shop and do just about everything else. You need to be ready to capture their web searches when they decide to start diving today.

eLearningWebButtonPADI invites DSD participants to enrol onto the PADI Open Water Diver course. Many of them will simply click the eLearning button in the invitation taking them to the eLearning sign up page where they will affiliate themselves with a PADI Dive Centre to get their PADI. Are you and your website ready for eLearners and the potential boost in profits they bring? Is your Virtual Classroom set up and ready to interact with these customers? Now is the time to upload PADI’s NEW eLearning Banners to your website, Blog, Facebook page and so on to capture new business.

If you’d like to jump on and be part of the eLearning avalanche why not register for our eLearning Webinar during which we’ll give you more insight into the features and benefits of this educational medium. We’ll also provide you with tuition on setting up and enhancing your Virtual Classroom.

And to support you further with your eLearning business development we’ve got a great Sales offer for those of you who attend the webinar. Register today for the Webinar and boost your profits by becoming part of the eLearning avalanche.

Read eLearning testimonials

Important notification: First Changes to PADI eLearning®

eLearning PADI

Important notification: First Changes to PADI eLearning®

In order to meet our member’s needs and to streamline the process as much as possible, we have been working on the first series of modifications of the eLearning platform. There will be several changes that we would like to inform you about that may affect the way you do business.

The following changes will be effective as of tonight around 10.00 am PST / 19.00 CET / 18.00 UK.

Changes for PADI Members

  • Once the consumer has registered to eLearning, the PADI Dive Center/Resort chosen by the consumer will be receiving a self-billing invoice for their share within approximately 24 hours. There is no longer a need to send an invoice to PADI to receive your share.
  • The Member’s share will be credited to the respective Member account within 24 hours.
  • Members will receive a monthly eLearning statement, giving you an overview of how many eLearners you had last month and the total amount you got credited. To use this credited money, three possibilities offered:
    • Use the credit for purchases of PADI material, renewals, applications etc. (does not work with eShop orders)
    • Claim the money back via PayPal within seven days
    • Reimbursement via bank transfer (there will be a minimum amount for a bank transfer due to bank fees and charges may apply)
  • The invoice will include 20% VAT for PADI Members based in EU countries that do not have a registered VAT number with PADI
  • Members with home address outside of European Union and all Members with registered VAT number will not pay any VAT
  • PADI eLearning Gift Pass purchases are following the same rules
  • The PADI eLearning course prices for consumers in Europe, the Middle East and Africa will remain the same as per their numerical figure however the currency will change from US$ to EUR, GBP, CHF and AU$. i.e The PADI Open Water Diver Course Online will now be EUR 102.00, GBP 84.00, CHF 126.00 and AU$ 130.00, rather than US$130.

You will find here all course prices in all three currencies.

Changes for consumers:

  • Instead of charging eLearning transactions in US$ only, PADI eLearning transactions will now be processed in EUR (Euro), GBP (British Pound), CHF
    (Swiss Franc), US$ (American Dollar) or AU$ (Australian Dollar) depending on the home country of the eLearning purchasers and consumers. You will find
    all course prices here.
  • Consumers with a registered home address within a member country of the European Union will be charged 20% VAT.

There will be no changes to the PADI Member revenue share percentage for PADI eLearning. PADI eLearning continues to grow
in importance for PADI Members and this is represented in the US$8.3 million that has been paid out to PADI Members so far.

The changes will make PADI eLearning even more attractive for consumers and be much easier to handle for PADI Members.

We will keep you updated with any further information in regards to these changes as they are implemented. You can also refer to the Frequently Asked Questions (FAQs) document for further clarification

If you have any questions please email [email protected].