Starting in January 2015, PADI Members may now purchase PADI eLearning® courses from the online shopping cart or from their PADI Sales Consultant. Student divers may continue to purchase eLearning courses from a dive center website, the PADI website, and order gift passes from padi.com.
Below are the steps for a PADI Member to purchase eLearning or Touch codes for their students. If you are ready to process an eLearning student, please scroll down.
How To: Buy and Use PADI eLearning or Touch codes
#1 Order an eLearning or Touch course from your PADI Sales Consultant or the Shop Online section of the PADI Pros Site. Codes may take up to one hour to appear on your account.
Important: due to laws governing minors on the internet, you will not be able to send a code to students younger than 13. Divers 10-12 should purchase the code from your website, or PADI.com.
#2 Log on to the PADI Pro’s Site and click Online Services –> Online Processing Center. Choose the new PIC Online if prompted.
#3 Choose the applicable program:
eLearning (aka Open Water Certification Pak – Online)
Click on Available Code(s) under eLearning Registrations.
For Touch Registrations:
- Equipment Specialist and any Open Water Touch codes purchased prior to 2015 will appear under Touch Registrations.
- Open Water Touch purchases from 2015 or later (aka Open Water Certification Pak – Offline) will appear under Certification Paks.
#4 Select the course you’d like to send to the student.
By default, no codes are shown. Manipulate the filters to reveal codes. For example:
- Use the second filter, Filter By Level and choose Open Water
- Then use the Filter By Purchase Date dropdown menu and choose Show All
eLearning
Open Water Touch (Open Water Premium)
#5 To send a code, you’ll need to enter two pieces of information: the student’s name and email.
Your student will receive an email with their Touch or eLearning access code and information on how to get started.
The student will create a PADI “Single Sign On” account or login using existing credentials if they already have an account such as ScubaEarth or eLearning.
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Codes can take up to an hour to appear in the online processing center. In some cases, logging out of the Pros Site and logging back in is helpful.
For assistance purchasing an online course, contact your PADI Sales Consultant. For help with purchased codes, please contact PADI customer service at +44 (0) 117 3007234.
How To: Process a Student
#1 Start in the online processing center. Click on the Redeemed Code(s) button for eLearning or Touch as appropriate.
#2 Utilize the drop down filters to locate your student…
… OR pull up their information using the access code the student received in their initial email. Or the PADI ID that appears on their course completion record. If the student did not purchase their eLearning or Touch product through you to begin with, this is the method you will use to process them.
In either case, the student’s information will be pre-populated.
#3 The next step is to confirm the student’s contact information and upload a photo.
#4 Once this is done, click Continue Processing Selected Students.
#5 The last step is the familiar PIC Online interface. Add the cert location, date, etc and complete the process as normal.
